Standards for Hospital-Based Psychiatric Emergency Services: Observation Units

What Every Target of Workplace Bullying Needs to Know This ebook has become essential reading for anyone who is being bullied at work or managers who want to understand the real damage workplace bullies cause to moral, productivity and the bottom line. This vital information from our expert contributors and all the bonus reports are still only $27 and includes all future updates. More Information

17th Workplace Investigations
April 2nd to 4th in Toronto. Learn how to keep the investigation on track and avoid “scope creep” from Staples Business Depot Ltd. Hear how Cadillac Fairview manages workplace violence and harassment investigations in light of Bill 168. Hear how RBC Financial successfully conducts workplace investigations. Learn how TD Bank conducts forensic technology investigations. Discover how the investigation group at Air Canada takes a more strategic view of internal investigations and adds value to the corporation.
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Workplace Violence Survival: How to Deal with an Angry Upset Violent Customer or Co-Worker Most people have never thought about what they would do if confronted by an upset angry customer or coworker. They don’t have a clue! Nor have they thought about what they would do if an armed robber entered their business, stuck a gun in their face and demanded “Give me all your cash!” Read more...

This course provides guidance to individuals, including managers and employees, so that they can prepare to respond to an active shooter situation.