from Process & Control Today

Working environments are changing significantly with the introduction of new technologies, materials and work processes. Changes in work design, organisation and management can produce new risk areas resulting in increased stress levels and may finally lead to a serious deterioration of mental and physical health. A new report by the European Agency for Safety and Health at Work shows that the main psychosocial risks are related to new forms of employment contracts, job insecurity, work intensification, high emotional demands, violence at work and a poor work-life balance.

Jukka Takala, Director of The European Agency for Safety and Health at Work (EU-OSHA) states: “Working life in Europe is changing at an ever-increasing speed. Job insecurity, multiple jobs or high work intensity can all lead to work-related stress and put workers’ health in danger. Constant monitoring and improving of psychosocial work environments are necessary to create quality jobs and retain workers in good condition.”

Work-related stress is one of the biggest occupational safety and health (OSH) challenges faced in Europe and the number of people suffering from stress-related conditions caused or made worse by work is likely to increase.

In the UK, the 2007 Psychosocial Working Conditions (PWC) survey by the Health and Safety indicated that around 13.6% of all working individuals thought their job was very or extremely stressful.

Emerging psychosocial risks have been explored in an expert forecast and are presented in this new report, the third in a series on new and emerging risks issued by the European Risk Observatory (ERO), an integral part of EU-OSHA.

Precarious work puts workers’ health at risk
Precarious work is generally defined as low income and low quality employment with little opportunity for training and career progression. People on precarious contracts tend to carry out the most hazardous jobs, work in poorer conditions and receive less OSH safety training. Working under unstable working conditions can give rise to job insecurity which significantly increases work-related stress.

Work intensification leads to health problems
Strict deadlines and fast changing work environments make a growing number of EU workers experience high workload and pressure. Reduction in workplaces, increasing amount of information to handle at work as a result of new communication technologies and more demands shared between fewer workers can also lead to greater work-related stress.

Violence or bullying jeopardise workers
The problem of violence and bullying in workplaces is of growing concern. Although it affects all types of occupations and activity sectors, prevalence is high in the healthcare and service sectors. Deterioration of self-esteem, anxiety, depression and even suicide can be the consequence.

Poor work-life balance affects families
High workloads and inflexible working hours make it more difficult to achieve a decent work-life balance, particularly for women, who often still face a “double shift”: first at work, then at home. This can lead to stress and other negative effects on people’s health, especially when there is no possibility for the employees to adjust the working conditions to their personal needs. Over 40% of employees from the EU27 who worked long hours reported being dissatisfied with the balance between work and family life.

EU-OSHA is planning a large scale forecasting study to monitor workplace and societal changes that lead to emerging OSH risks. In 2009, EU-OSHA plans to launch a survey of enterprises in all 27 EU Member States to learn how organisations in both the public and private sectors deal with psychosocial risks, and how enterprises can be assisted to manage these complex workplace hazards more effectively.

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