Defusing Angry People: Practical Tools for Handling Bullying, Threats and Violence
by Kevin Fauteux Ph.D. M.S.W.
From New Horizon Press: One employee strikes another and then pulls out a weapon and starts to go on a shooting spree. Stopping at a red light, the driver behind your car gets out and pounds on your head for accidentally cutting him off down the street.
We experience angry people regularly in our daily lives. Recently, the number of angry and violent people seems to be increasing, as many people jump from a manageable emotion of impatience to tempestuous rage.
Defusing Angry People: Practical Tools for Handling Bullying, Threats and Violence outlines key steps and reveals how to proactively protect ourselves and others when a person unleashes unpredictable fury. Author Kevin Fauteux examines the various stages of anger, beginning with manageable expressions, such as frustration and defensiveness, and building to more toxic explosions, such as hostility, rage and violence. The author utilizes guidelines to show readers how to identify the level of a person’s anger and employ the appropriate techniques to defuse it.
With twenty years’ experience in psychotherapeutic and social services work counseling men and women with anger issues, Fauteux presents proven strategies and practical techniques to defuse angry and potentially violent people.
Defusing Angry People teaches readers the ways to manage situations such as calming a verbally abusive person, not being intimidated by a bully, handling a serious threat and protecting oneself from volatile situations.
“Recommended…a valuable training and survival guide…”
— Library Journal
Kevin Fauteux, Ph.D., MSW, M.Div., has worked for over two decades in the psychotherapeutic and social service fields with clients having major anger issues. He studied at Fairfield University and Yale University in Connecticut, the Gregorian University in Rome and the Graduate Theological Union in conjunction with University of California, Berkeley, where he earned his Ph.D. He has contributed to several psychology and religious journals. Presently he is the program and clinical director for a social services program in San Francisco, California.