Workplace Violence News » Anger management

Stress, plane and simple

Ross Arrowsmith — Mon, 02 Apr 2012 13:39:34 +0000

By Diane Stafford After a few workplace violence events in mail centres, “going postal” entered the lexicon. This week, thanks to a widely shared newspaper headline about the inflight meltdown of a JetBlue pilot, we got: “This is your captain freaking.” Though not particularly fair or nice, the shorthand descriptions of workplace outbursts are here …

Conflict Management: Understanding Anger and the Brain

Ross Arrowsmith — Wed, 15 Feb 2012 14:30:34 +0000

By Carol Fredrickson, Violence-Free.com Conflict in the workplace is an ever-growing issue and more and more of my clients are requesting programs on Managing Angry People, Angry Patients, Angry Guests, etc. The one question I’m asked most often after one of these presentations is, “Is it possible that when I’m really angry, my brain just …

Profanity in the Workplace, How Much is Too Much?

Ross Arrowsmith — Wed, 23 Nov 2011 14:20:44 +0000

By Joy Lambert, abc24.com Melrose coaches got in trouble for it, a Collierville coach lost his job over it, a supervisor at the Memphis Animal Shelter’s facing scrutiny for doing it: they used profanity and lots of it. Some jobs you get fined, some jobs you get fired, employees told abc24.com profanity is too common …

How not controlling your temper affects your career

Ross Arrowsmith — Fri, 25 Jun 2010 13:33:50 +0000

By M.Collins, Helium.com Everyone gets angry from time to time. Wise parents teach children early to control their tempers. Uncontrolled anger hurts people, can be dangerous, and in the workplace can affect your career success. If you cannot control yourself, how can you direct junior staff properly? Someone who has an uncertain temper cannot be …

Workplace & school violence and the importance of recognizing signs of aggression

Ross Arrowsmith — Wed, 10 Mar 2010 13:56:24 +0000

By Joel Griffin, SecurityInfoWatch.com As more and more incidents of workplace and school shootings dominate headlines across the country, security managers find themselves looking for ways to identify potential threats before they manifest themselves into acts of violence. Often the warning signs exhibited by those responsible for bringing terror to their local communities are not …

6 Ways to Identify an Employee in Need of Anger Management

Ross Arrowsmith — Tue, 16 Feb 2010 15:00:49 +0000

Press Release from PR.com In the wake of two devastating workplace violence incidents, Atlanta-based AidevO People Consulting, LLC, a counseling and consulting firm that specializes in workplace anger and conflict, offers businesses and organizations six signs that may indicate an employee’s need for anger management services. Over the past six months several incidents of workplace …

Be assertive without being aggressive

Ross Arrowsmith — Wed, 20 Jan 2010 15:06:32 +0000

By Jan Kantor, marconews.com Being assertive is not necessarily being aggressive. Aggressiveness, in words or actions, is bold, forceful, dominating, final; it’s the “do it my way or else” kind of approach that tells others you’re serious about something. It affects people in diverse, often detrimental, ways. Assertiveness has more positive results. You will be …

Handling conflict

Ross Arrowsmith — Mon, 30 Nov 2009 15:29:51 +0000

By Frank Newberry, PitchCare.com In these difficult times of increased workloads and higher anxiety levels, conflict in the workplace can so easily arise. Consultant and Conference Speaker, Frank Newberry, argues that conflict at work is not necessarily a bad thing. In fact, conflict has always been around; it is natural and healthy and can lead …

All the rage

Ross Arrowsmith — Wed, 17 Jun 2009 13:49:16 +0000

By R.J. Ignelzi, SignOnSanDiego.com After waiting in line at the airport for 20 minutes, you step away for 10 seconds to throw a gum wrapper in the trash. In your brief absence someone boldly takes your place and refuses to let you back in line. Do you: A. Scream obscenities and take a swing at …

For abusive men who want to mend their ways

Ross Arrowsmith — Tue, 16 Jun 2009 13:38:34 +0000

By Gloria Hochman, The Inquirer The birthday cake was the last straw. Michael, 35, enraged when he saw the four-layer extravaganza on his dining room table, muttered a curse and smashed it into a heap of pink and white crumbs. He had wanted to buy that cake for his daughter’s fifth birthday, but, now, here …