By Carol Fredrickson, Violence-Free.com Conflict in the workplace is an ever-growing issue and more and more of my clients are requesting programs on Managing Angry People, Angry Patients, Angry Guests, etc. The one question I’m asked most often after one of these presentations is, “Is it possible that when I’m really angry, my brain just …
Tag Archive: Aggressive
Permanent link to this article: http://workplaceviolencenews.com/2012/02/15/conflict-management-understanding-anger-and-the-brain/
Permanent link to this article: http://workplaceviolencenews.com/2010/06/25/how-not-controlling-your-temper-affects-your-career/
Jan 20 2010
Be assertive without being aggressive
By Jan Kantor, marconews.com Being assertive is not necessarily being aggressive. Aggressiveness, in words or actions, is bold, forceful, dominating, final; it’s the “do it my way or else” kind of approach that tells others you’re serious about something. It affects people in diverse, often detrimental, ways. Assertiveness has more positive results. You will be …
Permanent link to this article: http://workplaceviolencenews.com/2010/01/20/be-assertive-without-being-aggressive/





