By James Adonis, The Sydney Morning Herald If you think your workplace is toxic, get a load of this. Legislators in an American town called Nottingham have voted to allow employees to bring their guns to work. Despite an online poll showing that 73 per cent of people support the move, the decision was reversed [...]

By Jan Kantor, marconews.com Being assertive is not necessarily being aggressive. Aggressiveness, in words or actions, is bold, forceful, dominating, final; it’s the “do it my way or else” kind of approach that tells others you’re serious about something. It affects people in diverse, often detrimental, ways. Assertiveness has more positive results. You will be [...]

By Frank Newberry, PitchCare.com In these difficult times of increased workloads and higher anxiety levels, conflict in the workplace can so easily arise. Consultant and Conference Speaker, Frank Newberry, argues that conflict at work is not necessarily a bad thing. In fact, conflict has always been around; it is natural and healthy and can lead [...]

By Brian Amble, Management Issues Can you put a cost on bad manners? Does politeness pay? According to a US business school professor, the answer is an emphatic “yes” – in fact the cost of bad behaviour can run into millions. USC Marshall School of Business professor Christine Porath and co-author Christine Pearson, a professor [...]

from WAtoday.com.au It’s often said that people are a lot ruder today than they were 20 years ago. You see it everywhere. On the roads, people littering, people pushing in at queues, various sorts swearing on the streets and, in some instances, rude service by people at the counter. Melbourne architect Dimity Reed bemoans how [...]

By Anne Bergman, The University of Southern California Your mother was right: You can catch more flies with honey than with vinegar. Even in corporate America, where being nice can save a company millions of dollars. USC Marshall School of Business professor Christine Porath discovered that employee rudeness hurts the bottom line while researching The [...]

By Jennifer Swanberg, Business Lexington We all know what it feels like — the sense of humiliation when a manager berates you for no apparent reason in front of your coworker, or when a colleague takes credit for initiating and carrying out a project on which you spent months. Or how about the time when [...]