Tag Archive: Rudeness at work

Aug 28 2009

Rudeness hits the bottom line

By Brian Amble, Management Issues Can you put a cost on bad manners? Does politeness pay? According to a US business school professor, the answer is an emphatic “yes” – in fact the cost of bad behaviour can run into millions. USC Marshall School of Business professor Christine Porath and co-author Christine Pearson, a professor …

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