from IMAC Online Training Academy
Course Description:
This course will first describe the different types of incidents that have typically been categorized as workplace violence. It will discuss no tolerance policies and the concept of “reasonably foreseeable.” Training strategies for employees will be covered from both a prevention and problem recognition point of view. Behavioral warning signs will be reviewed and individual case management options will be offered. Response options and documentation of complaints will also be covered. The development of a crisis management team will be reviewed, as well as establishing documentation guidelines for the entire process.
Course Covers:
- Establishing Categories of Workplace Violence
- Workplace Violence “No Tolerance” Policy
- The Concept of “Reasonably Foreseeable”
- Training Strategies for All Employees
- HR Working with Security/Employee Assistance Programs (EAP)
- Proactive Control Measures/Various Scenarios
- Behavioral Warning Signs
- Individual case management options
- Development of a crisis management team
- Documentation of process
- Documenting and handling complaints
- Emergency response options
Price: $49.95 USD
(25% discount to ASIS members)